Everything to know after placing an order: confirmation, customization review, carrier handoff, tracking updates, and what to do when a package is delayed.
After checkout, support reviews the product, size, quantity, shipping country, and any custom name or number notes. This step helps catch sizing mistakes, duplicate customization details, and incomplete delivery information before fulfillment begins.
Manual payment orders should include the order number when contacting support. Online payment orders move into review after the payment status is confirmed.
Standard jersey orders are usually prepared faster than personalized items. Custom names, player numbers, patch requests, and group kit orders may need extra confirmation before production or packing.
Delivery timing depends on destination country, carrier availability, customs processing, and whether the order includes customized production. Estimates are not guarantees, but support can help check the latest status when you provide the order number.
Typical delivery reference
| Region | Standard order | Customized order | Notes |
|---|---|---|---|
| United States | 7-14 business days | 10-18 business days | Remote areas can take longer. |
| United Kingdom | 7-15 business days | 10-20 business days | Customs checks may add time. |
| European Union | 8-16 business days | 11-22 business days | Timing varies by local carrier. |
| Other regions | 10-25 business days | 14-30 business days | Contact support for a closer estimate. |
A tracking number may not update immediately after it is created. Many carriers show the first scan after the package reaches a sorting center. If tracking has not changed for several days, contact support with the order number and destination country.