This article explains what information may be used to support browsing, orders, payments, analytics, and customer service.
Order support may use customer name, contact details, shipping address, order number, product selections, payment status, and fulfillment notes. This information is needed to confirm orders, answer support questions, and coordinate delivery.
The store may record basic browsing and traffic information such as product views, search keywords, referrer, source, campaign parameters, approximate location, and device data. This helps improve navigation, product presentation, and support workflow.
Messages sent by email, WhatsApp, or contact channels may be kept with the relevant order or inquiry so the team can follow up consistently.
For access, correction, or deletion requests, contact support with the email address or phone number used for the order. Some records may need to be retained for payment review, fraud prevention, legal operation, or customer support history.